Refund policy
RETURN & EXCHANGE POLICY
Last updated: September 13, 2026
At Sarimar Boutique, we want you to feel confident and beautiful in every piece you purchase. If your order isn’t quite right, we’re happy to assist you with a return or exchange, subject to the guidelines below.
RETURNS
We accept returns within 14 days of delivery.
To be eligible for a return, your item must be:
• Unworn and unwashed
• In its original condition
• Returned with all original tags attached
• Free of stains, makeup, perfume, odors, or any signs of wear
• In its original packaging, when applicable
Return requests must be submitted within 14 days of delivery. Items returned without first requesting a return will not be accepted.
To start a return, please contact us at sarimarboutique@gmail.com. If your return is approved, we will provide instructions on how and where to send your package.
RETURN SHIPPING
Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.
Original shipping charges are non-refundable.
DAMAGES & INCORRECT ITEMS
Please inspect your order upon delivery. If your item arrives defective, damaged, or you receive the wrong item, please contact us as soon as possible at sarimarboutique@gmail.com so we can evaluate the issue and make it right.
NON-RETURNABLE & NON-REFUNDABLE ITEMS
To maintain the quality and condition of our garments, we cannot accept returns of items that:
• Show signs of wear or have been washed
• Have stains, makeup, perfume, odors, or other signs of use
• Have had the original tags removed
• Are marked Final Sale
Gift cards are also non-refundable.
EXCHANGES
If you would like a different size or style, please contact us at sarimarboutique@gmail.com.
Exchanges are subject to availability. If the requested item is unavailable, you may return the eligible item according to our return policy and place a new order.
REFUNDS
Once we receive and inspect your return, we will notify you whether your refund has been approved. If approved, the refund will be issued to your original payment method. Please allow up to 10 business days for your bank or credit card company to process and post the refund.
Original shipping charges are non-refundable.
If more than 15 business days have passed since your refund was approved, please contact us at
sarimarboutique@gmail.com.